SHIPPING INFORMATION: 

All of our products ship within 1-3 business days. Your order will ship immediately if stock is available. Tracking is included with every order. All orders are sent straight from our garage in Manitoba, Canada! 

Returns

3.1 Return Due To Change Of Mind

Drek Customs will happily accept returns due to change of mind as long as a request to return is received by us within 15 days of receipt of item and are returned to us in original packaging, unused and in resell-able condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. We unfortunately will NOT refund the value of any original shipping paid either. Once returns are received and approved by our quality assurance team, refunds will be processed to the original payment method within  5-10 business days. We will notify you once this has been completed through email. 

3.2 Warranty Returns

Drek Customs will happily honour any valid warranty claims, provided a claim is submitted within 30 days of receipt of items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.Upon return receipt of items for warranty claim, you can expect Drek Customs to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available).

https://drekcustoms.com/policies/shipping-policy for more